Privacy Policy / Refund Policy

Welcome to MEACO Skincare. Your trust is important to us, and we are committed to protecting your personal information while ensuring a seamless shopping experience. Please review our Privacy and Refund Policies carefully.

Privacy Policy

1. Information We Collect

Personal Data: Name, email address, phone number, billing/shipping address, and payment details.
Non-Personal Data: Browser type, IP address, and browsing behavior for site optimization.

2. How We Use Your Information

To process and fulfill your orders efficiently.
To improve your user experience and provide personalized recommendations.
To send updates, promotions, and other relevant communications (with your consent).

3. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure.

4. Third-Party Sharing

Your information may be shared with trusted third parties (e.g., payment processors, shipping companies) solely to facilitate your transactions. We do not sell or rent your data to any third parties.

5. Cookies Policy

We use cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to access, modify, or delete your personal information. Contact us at sales@meacobeauty.com for assistance.

Refund Policy

1. Eligibility for Refunds

Refund requests must be initiated within 10 Days of receiving your order.
Products must be unused, unopened, and in their original packaging to qualify for a refund.

2. Non-Refundable Items

Gift cards, promotional items, and any product purchased as part of a clearance or final sale are not eligible for refunds.

3. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 10 Days and credited to your original method of payment.

4. Exchanges

We replace items only if they are defective or damaged. If you need an exchange, please contact us at [your contact email].

5. Return Shipping

Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong or defective item).

6. Late or Missing Refunds

If you haven’t received your refund, first check with your bank or credit card company. If the issue persists, contact us at sales@meacobeauty.com

Contact Us

If you have questions about our Privacy Policy or Refund Policy, reach out to us at sales@meacobeauty.com. We are here to help!

By using our services, you agree to the terms outlined in these policies. Thank you for choosing MEACO Skincare!